Protecting Shop Workers: Cutting the 1,600+ Daily Assaults on UK Retail Staff

A safety crisis, not just a loss problem

Abuse and assault against UK retail workers now averages 1,617 incidents per day, per 2026 UK retail-crime data — a figure the union USDAW has campaigned on for years.

Where escalation begins

Most flashpoints follow a predictable arc: a challenged shoplifter, a refused sale, or a crowd forming at a single till. The danger is that staff often realise too late.

Early warning changes the outcome

De Flow AI’s real-time alerts can notify a manager the moment a high-risk pattern appears — aggression posture, a known repeat offender, or a gathering — so a colleague can step in, de-escalate, or call for support before anyone is hurt. Pair with loss prevention so safety and shrink are handled together.

Cut Shrink in Your UK Stores

See how De Flow AI's computer-vision loss prevention spots theft, fraud and risky behaviour in real time — and pays for itself within months.

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Protecting Shop Workers: Cutting the 1,600+ Daily Assaults on UK Retail Staff

Protecting Shop Workers: Cutting the 1,600+ Daily Assaults on UK Retail Staff

A safety crisis, not just a loss problem

Where escalation begins

Early warning changes the outcome

Cut Shrink in Your UK Stores

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